Our service and what’s included
Luxury linen, tea/coffee to your door in the morning, cooked breakfast, espresso machine…
Included
For Catered and Self-Catered Ski Chalets
- DVD libraries
- Reading library
- Classic chalet games
- Organic body wash
- Hair dryers in every room
- Skiology mountain restaurant guide/itineraries
- Wi-Fi
- Apple TV
- Luxury linen and towels
- British TV
- Docking stations/speakers
- All local taxes included
Our original service
For Catered Ski Chalets
- Large cooked and continental breakfast including porridge, boiled eggs, fresh French bread, jams, Nutella, Marmite, cereals, yoghurts, fruit, nuts, seeds and dried fruit*
- Afternoon tea with freshly baked cakes*
- Dinner with bottomless organic white and red wine*
- Sparkling wine welcome on the first night
- Daily communal area clean*
- Daily bedroom/bathroom clean after breakfast (optional if your room is still in use)*
- *Every catered day
Chalet George
- Our original service +
- Chef, host/chalet manager and host, 3 members of staff to 14 guests
- Continental breakfast with daily different hot options (e.g poached eggs and smashed avocado, banana walnut pancakes etc.)
- Plus standard menu. Extra elements to dishes. Canapés and cheese every catered night
Deux Freres, Grand Sapin, Ibex, Atelier, Hibou, Lanterne
- Our original service +
- 2 team members chef and host
- Continental breakfast with daily different hot options (e.g poached eggs and smashed avocado, banana walnut pancakes etc.)
- Chalet Atelier & Ibex – Private shuttle to and from the lift 8:30-9:15 & 16:00-17:30
Self Catered: Petite Ibex
- Help booking airport transfers, ski hire and lift passes before arrival
- WiFi, U.K TV, Apple TV
- Biodegradable coffee pods and PG tips!
- Egyptian cotton linen and fluffy towels
- Organic toiletries
- Basket of Logs for the fire (winter)
Also included basic welcome back with tea, coffee, milk, sugar, basic organic cleaning products, dishwasher tabs, bin Liners, dish sponge, 2 x tea towels, loo rolls & bottle of fizz!
Included for infants
- First stay is FREE! For all repeat visits £150
- Choose from children’s dinner, adults food or we can do a shop on babies behalf (reimbursable when you are in resort to the amount on the receipt)
- Cot
- Mattress softener
- Linen
- High chair
- Kid cutlery
- Box of toys
More time on the piste
- Winter sports equipment delivered to the chalet or ski shops within 150m of the chalet.
- Lift passes waiting for you upon arrival (if ordered through us).
- Ibex, Atelier, Hibou and Lanterne, shuttle service to the Prodain lift in the morning, 490m (08:30 – 9:15)* Ibex and Atelier also offers lifts back from 16:00 – 17:30.
Service Standards
- Service and catering available every day apart from staff days off (normally Wednesday) which includes a self-service continental breakfast.
- Breakfast as standard is 08:00 – 09:00, children’s tea is at 17:30 and adults dinner at 19:30. Meals times are flexible by 30 mins either way to suit your group’s dynamic.
- Every 3-4 night stay is inclusive of 1 team day off. Breakfast and afternoon tea will be provided and we can make a restaurant recommendation and booking for your evening.
- All 7 night stays will have a maximum of 2 team days off and minimum of 1 however, these will still include breakfast and afternoon tea and then we will provide restaurant recommendations and assist with a booking for the evenings.
Save Money
- Discounted ski hire when you mention “Skiology”.
- Discounted airport transfers.
The following is also not included however we can help organise
- Airport transfers
- Lift passes
- Ski hire
- Ski lessons
What is not included?
- Flights
- Insurance
