What’s Included

Our service and what’s included

Luxury linen, tea/coffee to your door in the morning, cooked breakfast, espresso machine…


For Catered and Self-Catered Ski Chalets

  • DVD libraries
  • Reading library
  • Classic chalet games
  • Organic body wash
  • Hair dryers in every room
  • Skiology mountain restaurant guide/itineraries
  • Wi-Fi
  • Apple TV
  • Luxury linen and towels
  • British TV
  • Docking stations/speakers
  • All local taxes included

Our original service

For Catered Ski Chalets

  • Large cooked and continental breakfast including porridge, boiled eggs, fresh French bread, jams, Nutella, Marmite, cereals, yoghurts, fruit, nuts, seeds and dried fruit*
  • Afternoon tea with freshly baked cakes*
  • Dinner with bottomless organic white and red wine*
  • Sparkling wine welcome on the first night
  • Daily communal area clean*
  • Daily bedroom/bathroom clean after breakfast (optional if your room is still in use)*
  • *Every catered day
  • Dine in option for one of the 2 team nights off for all 7 night stays.

Chalet George

  • Our original service +
  • Chef, host/chalet manager and host, 3 members of staff to 14 guests
  • Continental breakfast with daily different hot options (e.g poached eggs and smashed avocado, banana walnut pancakes etc.)
  • Cheese board every catered night

Deux Freres, Grand Sapin, Le Rucher, Ibex, Atelier, Hibou, Lanterne

  • Our original service +
  • 2 team members chef and host
  • Continental breakfast with daily different hot options (e.g poached eggs and smashed avocado, banana walnut pancakes etc.)
  • Chalet Atelier & Ibex – Private shuttle to and from the lift 8:30-9:15 & 16:00-17:30

Self Catered: Petite Ibex

  • Help booking airport transfers, ski hire and lift passes before arrival
  • WiFi, U.K TV, Apple TV
  • Biodegradable coffee pods and PG tips!
  • Egyptian cotton linen and fluffy towels
  • Organic toiletries
  • Basket of Logs for the fire (winter)

Also included basic welcome back with tea, coffee, milk, sugar, basic organic cleaning products, dishwasher tabs, bin Liners, dish sponge, 2 x tea towels, loo rolls & bottle of fizz!

Included for infants

  • First stay is FREE! For all repeat visits £150
  • Choose from children’s dinner, adults food or we can do a shop on babies behalf (reimbursable when you are in resort to the amount on the receipt)
  • Cot
  • Mattress softener
  • Linen
  • High chair
  • Kid cutlery
  • Box of toys

More time on the piste

  • Winter sports equipment delivered to the chalet or ski shops within 150m of the chalet.
  • Lift passes waiting for you upon arrival (if ordered through us).
  • Ibex, Atelier, Hibou and Lanterne, shuttle service to the Prodain lift in the morning, 490m (08:30 – 9:15)* Ibex and Atelier also offers lifts back from 16:00 – 17:30.

Service Standards

  • Service and catering available every day apart from staff days off (normally Wednesday) which includes a self-service continental breakfast.
  • Breakfast as standard is 08:00 – 09:00, children’s tea is at 17:30 and adults dinner at 19:30. Meals times are flexible by 30 mins either way to suit your group’s dynamic.
  • Every 3-4 night stay is inclusive of 1 team day off. Breakfast and afternoon tea will be provided and we can make a restaurant recommendation and booking for your evening.
  • All 7 night stays will have a maximum of 2 team days off and minimum of 1 however, these will still include breakfast and afternoon tea and then we will provide restaurant recommendations and assist with a booking for the evenings.

Save Money

  • Discounted ski hire when you mention “Skiology”.
  • Discounted airport transfers.
  • Choose our dine in option for one of the 2 team nights off when staying 7 nights. Enjoy 2 courses of the chef’s specials which will be prepared for you before the team head off. Price options from €10pp.

The following is also not included however we can help organise

  • Airport transfers
  • Lift passes
  • Ski hire
  • Ski lessons

What is not included?

  • Flights
  • Insurance