Les Carroz and Morzine Chalet Jobs

Join the Skiology Team

Find out more about working at Skiology

Current Job Openings

Chalet Couple. Chef & Chalet Manager/Host. Morzine

Chalet Couple, Chef and Chalet Manager/Host, Morzine

Brief: If you want to work for a company that cares about you having a great season in a world class resort, then this is the opportunity for you.

Morzine is a vast vibrant resort with 7 snow parks, CNN’s best voted run in the world – Burton’s Stash, the infamous Swiss wall, apres ski parties, dining in igloos. Come and see why Morzine is quickly becoming the go-to destination!

Skiology is all about creating an experience that guests come back for. Our team often tell us that one of the best parts of the job is the guests who come back season after season.

The roles are perfect for those looking to develop their skills and experience from previous season(s). Suited for those with a welcoming, caring approach to customer service, a passion for good food presented beautifully, who want to make a positive impact on the environment and continue the legacy of TripAdvisor certificates of excellence.

Intro

All of our chalets are in great locations for maximising your and the guests time on the piste, most chalets have open plan kitchens which allows you to form a great relationship with guests.

The roles are perfect for those looking to develop their skills and experience from previous season(s). Suited for those with a welcoming, caring approach to customer service, a passion for good food presented beautifully, who want to make a positive impact on the environment and continue the legacy of TripAdvisor certificates of excellence.

Chef

The chef is responsible for the production of remarkable food from our set menu. Cooking for 10+ guests, would suit an experienced cook/chef with a real passion for food.

Chalet George our +menu chalet feeds 14 guests and includes assistance with meal preparation.

The Chalet Manager/Host

Our service is repeatedly mentioned in guest feedback and is one of the main reasons guests book and re-book with us. From a team side point of view it provides huge job satisfaction to offer service at this level. Once guests arrive at your chalet, you have primary responsibility for the success of their holiday. The role includes but is not limited to front of house service, house keeping, budgeting, co-ordinating maintenance, health/ safety and product checks etc

Role Summary

  • To strive to obtain 6/5 feedback and always be willing to go that extra mile to guarantee guest satisfaction
  • To deliver the Skiology product in the ‘Skiology way’ (sustainably & consistently)

Requirements

  • Ideally one winter seasons experience working in a catered chalet
  • UK driving licence and over the age of 21 for insurance reasons
  • National insurance number

To Apply

Please email recruit@skiology.co.uk Subject : Pick us

  • C.V with current photo and date of birth
  • Covering letter/note
  • 3 day menu plan

Kindly note that we get 100s of applicants per position however we will always respond to you if your application is specific to why you want to work for us out of all the tour operators.

Chalet couple. Chef & Chalet Manager/Host. Les Carroz

Chalet couple for Les Carroz chalet, Deux Freres

Brief: Chalet Deux Freres sleeps 10+ 290m from the pistes. Offers the chance of extra autonomy. Team of 2.

If you want to work for a company that cares about you having a great season in a world class resort, then this is the opportunity for you.

Les Carroz ticks a lot of boxes, lots of untracked off piste, much quieter pistes than similar sized resorts and a bubbling authentic French village life too.

Skiology is all about creating an experience that guests come back for. Our team often tell us that one of the best parts of the job is the guests who come back season after season.

The roles are perfect for those looking to develop their skills and experience from previous season(s). Suited for those with a welcoming, caring approach to customer service, a passion for good food presented beautifully, who want to make a positive impact on the environment and continue the legacy of TripAdvisor certificates of excellence.

Intro

For the right couple Chalet Deux Freres offers the chance of more autonomy than any of our other chalets, running Deux Freres is a little like running your own branch/franchise of Skiology. You get your own awesome apartment too.

Your goal for the season will be to maintain Number 1 on Tripadvisor!

Chef

The chef is responsible for the production of remarkable food from our set menu. Cooking for 10+ guests, would suit an experienced cook/chef with a real passion for food.

The Chalet Manager/Host

Our service is repeatedly mentioned in guest feedback and is one of the main reasons guests book and re-book with us. From a team side point of view it provides huge job satisfaction to offer service at this level. Once guests arrive at your chalet, you have primary responsibility for the success of their holiday. The role includes but is not limited to front of house service, house keeping, budgeting, co-ordinating maintenance, health/ safety and product checks etc

Role Summary

  • To strive to obtain 6/5 feedback and always be willing to go that extra mile to guarantee guest satisfaction
  • To deliver the Skiology product in the ‘Skiology way’ (sustainably & consistently)

Requirements

  • Ideally, one winter seasons experience working in a catered chalet
  • U.K driving licence and over the age of 21 for insurance reasons
  • National Insurance number

To apply

Please email recruit@skiology.co.uk Subject : Pick us!

  • C.V with current photo and date of birth
  • Covering letter/note
  • 3 day menu plan

Kindly note that we get 100s of applicants per position however we will always respond to you if your application is specific to why you want to work for us out of all the tour operators.

Resorts Manager

Resort / Product Manager

Brief: Excellent leadership, organisation and foresight to ensure the smooth running of the company. This role is third in command to the owners and the office manager.

Are you the kind of person who puts on the snow chains the night before it snows, who would check that a deck of cards has every card before putting it in stock, who has an inspirational work ethic and can live and breath the companies standards & protocols? This role requires excellent organisation and foresight to ensure the smooth running of the company.

The resort manager is third in command to the owners and the operations manager, they are the operations manager’s right hand person in resort accountable for…

Role Summary

  • Leadership: Managing, leading and mentoring the team. Covering for them in exceptional circumstances such as illness.
  • Product management: Responsible for striving for 6/5 cleanliness, service and food delivery standards within all our chalets.
  • In resort operations: Strives for the product to be operationally delivered at a 6/5 level by transferring guests to the slopes/airport, delivering lift passes, extra stock items/requested items, (cots, high chairs, extra beds etc), developing product by inputting new stock, making orders with the butcher & baker, collecting guest payments etc
  • Administration: Food and energy budgeting, book keeping, guest profile updates, feedback scores updates etc.

Required Skills (E = Essential, P = Preferred)

  • As a team leader an exceptional work ethic is needed to lead by example (E)
  • Strong leadership qualities and previous experience of managing/leading a team (E)
  • Previous experience within the travel or service industry, ideally having run a catered chalet (E)
  • Confident, friendly, flexible and enthusiastic with a good sense of humour (E)
  • Exceptional time management and organisation skills (E)
  • Ability to self motivate and to work without supervision (E)
  • Driving licence and must be over 21 for insurance purposes (E)
  • Good knowledge of common IT programmes – Word & Excel, Google Docs (P)
  • Basic maintenance skills (P)
  • Basic French skills (P)
  • Experience professional driving (P)

Please email recruit@skiology.co.uk Subject : Pick me

  • C.V with current photo and date of birth
  • Covering letter/note

Kindly note that we get 100s of applicants per position however we will always respond to you if your application is specific to why you want to work for us out of all the tour operators.

Driver, Logistics & Maintenance

Driver & host couple : Airport & resort Transfers, Chalet Assistant, Logistics & Minor Maintenance

Brief: Driving guests, providing service support for the chalets and maintaining company assets.

If you want to work for a company that cares about you having a great season in a world class resort, then this is the opportunity for you.

Morzine is a vast vibrant resort with 7 snow parks, CNN’s best voted run in the world – Burton’s Stash, the infamous Swiss wall, apres ski parties, dining in igloos. Come and see why Morzine is quickly becoming the go-to destination!

Skiology is all about creating an experience that guests come back for. Our team often tell us that one of the best parts of the job is the guests who come back season after season.

The roles are perfect for those looking to develop their skills and experience from previous season(s). Suited for those with a welcoming, caring approach to customer service, a passion for good food presented beautifully, who want to make a positive impact on the environment and continue the legacy of TripAdvisor certificates of excellence.

Intro

As a driver you are the guests first impression of the company when you pick them up at the airport and their last impression when you drop them off.

The role involves

  • Airport transfers (1 hr 20 mins)
  • Shuttling guests daily to the slopes (500m)
  • Recycling and refuse management
  • Assisting in chalets with food prep
  • Maintaining hot tubs (training is given)
  • Logistics (making sure chalets have the required stock such as picking up last minute guest requests and shopping with the team)
  • Minor maintenance to chalets.

The role included complimentary meals (breakfast and dinner) and a slightly later start and earlier finish to the day than other team members. Most days will allow from around 11:00 – 16:00 to enjoy one’s full area lift pass with carte niege insurance.

Host

This role may also require airport transfer duties however is mainly based in our flagship chalet Chalet George in the centre of Morzine. Our service is repeatedly mentioned in guest feedback and is one of the main reasons guests book and re-book with us. From a team side point of view it provides huge job satisfaction to offer service at this level. Once guests arrive at your chalet, you have joint responsibility for the success of their holiday. The role includes but is not limited to front of house service, house keeping, budgeting, co-ordinating maintenance, health/ safety and product checks etc

This role also includes complimentary meals and an opportunity to be part of a great team that works closely together to achieve remarkable results.

Requirements

  • National insurance number
  • Full clean driving licence
  • Minimum 2 years professional driving experience
  • Over the age of 21 for insurance reasons, ideally over 25
  • 1 winter ski season experience preferable

To Apply

Please email recruit@skiology.co.uk Subject : Pick me

  • C.V with current photo and date of birth
  • Covering letter/note

Kindly note that we get 100s of applicants per position however we will always respond to you if your application is specific to why you want to work for us out of all the tour operators.

If you are interested and feel that you can continue our legacies of “Chalets with the best chefs” – Food & Travel magazine & “Top 50 chalets in the Alps” – Telegraph, please get in touch.

Why us?

We believe a Happy Team = Happy Guests! Once a week, in our meetings, we ask you if there is anything that we can do to help you achieve 6/5 happiness at work. Of course, you don’t have to wait until then to tell us!

As tour operators we are all here for different reasons. At Skiology, we are here because we believe in developing a better lifestyle.

Company Culture | Our beliefs

Quite simply if we don’t care for our guests someone else will. Giving service with care is Key to Skiology.

Making sure the needs of our guests are matched and sometimes going the extra mile.

In an ever-evolving industry if you stand still you get overtaken. As a brand we develop inline with guest feedback therefore having a welcoming attitude to feedback is ever important.

Team development is about setting goals and being accountable for achieving it which we will do in the weekly team meeting, you set a personal goal for and we will set a work goal. Personal goals e.g go ice diving, are great for avoiding getting to the end of season and trying to do all you had meant to do a season in the last week.

We welcome your feedback and believe that some of the best solutions and ideas are those that come out collaboratively with both guests and our team.

There is more than one way to be rich. We feel ski seasons offer an unrivalled work life balance. You are up early, finish work before lunch and have until tea time to enjoy the mountains when you are back to work again. Work is genuine and rewarding creating, we find, an incomparable sense of life satisfaction. This sought after balance is what still drives us every day.

We will help you maximise your days, coaching you on how to finish work efficiently and like our guests you we be fuelled with nutritionally balanced meals, quality non discount produce and organic wine at the end of the day.

Small team, global mission. We want to want have the smallest carbon footprint of any accommodation provider in the Alps and want you to be an ambassador for that.

We believe that we can all win, while you are on our team you can make a global difference. Any saving you can make from our budgets, we donate it to charity. Currently, Team Skiology supports over 1,000,000 square foot of rainforest and annually helps feeding children supported by Msizi Africa

We are part of a team and how we work effects one another.

We strive to build a strong bond by hiring people who share our values and have something new they bring with them.

A winning team is more than just one person’s work and means being the best for the team, not necessarily the best in the team.

We are here to find you doing things right, give credit and act professionally and respectfully.

Our goal is to finish the season as strong as we start and not let little things become big things. For example if you believe that something is unfair, call for a pit-stop and let’s take time to correct it. From a brand point of view, fairness and equality is something really close to the Director’s hearts.

Skiology stories : Why choose Skiology?

Very mindful, thoughtful, nothing left to chance and everything done with care.

Bridget & Alex. Chef and Chalet Manager/Host. Grand Sapin

There is no other employer that cares as much for their team

Jack. Chef/Host/Chalet Manager. La Roche

Independence given, general ethos and care given.

Sam and Amy. Chefs/Chalet Managers/Resorts Manager. La Roche & George

The menu and attention to detail

Heather Garlick. Chef/Chalet Manager Du Bois. Chalet George

We pick team Skiology for its planet-friendly outlook and its delicious food standards! A team where you can learn how to best navigate giving people joy on their holiday while being kind to mama earth. And if you have any cool ideas, you're free to share them - everyone helps each other grow.

Lila and River. Chef / Host. Grand Hibou

Benefits & Rewards

There’s life in the chalet and life outside of the chalet. We want everyone to be healthy, hit the slopes as much as they can, and have the resources and support they need.

  • ACCOMMODATION: we all need a good work/mountain/chill balance so all of our chalets are really close to the piste to maximise mountain time. As a couple (where possible) you will be given your own apartment too.
  • LEARN NEW SKILLS: you’ll become the master of our set chalet menu – created by Skiology brother Luke Turner (former Fortnum and Mason Development Chef) – and learn how to deliver our award-winning service. This is the formula that our guests and team come back for again and again.
  • PERSONAL DEVELOPMENT: We are a small team so you are certainly not a number with us. We foster an environment where you will be listened to, respected and rewarded. We will set goals for you and ask you to set goals for yourself. We have had many great successes over the years!
  • HEALTHY FOOD: like our guests, you will benefit from nutritionally balanced meals, quality produce and organic wine.
  • COMPETITIVE SALARY: we offer a competitive wage in line with the industry standards and based on your working hours, plus lots of additional benefits (see full list below)

Click for further Benefits

  • A full area lift pass with Carte Neige ski insurance.
  • A passing probation perk of your choice, your needs are as different as our guests.
  • Extra income from the ‘honesty bar’ system.
  • Team meals out.
  • Discount on ski clothes and equipment with our sponsor, Armada.
  • Discount on ski holidays for your family and friends.
  • Free skis/board hire for the season.
  • Travel expenses.
  • Holiday pay.
  • Monthly chances for bonuses or prizes.

As a team, we work hard and play hard. The season team trips (always 2, sometimes 3) are a great chance for the whole team to get together from across resorts and shred hard for the day. It is a paid for trip out of resort with lunch included on one of the trips.

Team trips

  • Verbier
  • Chamonix
  • Megeve
  • La Clusaz
  • Les Contamines
  • Praz Du Lys
  • Praz sur Aly
  • Portes Du Soleil
  • Grand Massif
  • Radio Meuh party
  • Chinese all you can eat buffet

End of season party

Why you

Sounds too good to be true? There is the work part too. Skiology is a firm but fair, structured company to work for. Our goal is to have the market’s highest returning guests rate and we all work hard to achieve this. We believe the right candidate must:

  • Be able to give service that shows you genuinely care about guests’ enjoyment of their holiday and them becoming repeat guests.
  • Be capable of achieving 6/5 feedback score from guests for your accountabilities (service, cleanliness & food). This is when guests have such a good time that on a feedback form they tick the coveted 6/5 box.
  • Deliver our product sustainably, in a way that is repeatable and allows the longest life of our product.
  • Have a passion for good food and its presentation.
  • Have a desire to prove yourself able to work autonomously/self managing.

Check for the full list of requirements in each job vacancy description at the top of the page.

Perks

At Skiology we all know that our guest’s have different needs and so too do our team. As far as we know, we are the first ski company to offer a tailored perk scheme which you yourself can choose from. It’s what we like to call, the Skiology Pick-N-Perk! And here is how it works:

  1. Pick the perk which most appeal to you…
  2. Get the perk as soon as you’ve completed probation!
perks

FAQS

Interview process

Step 1 : Qualifying call : If your application is successful, usually decided by a few emails back and forth, the qualifying call is when we will first speak with you. We quite simply ask you 3 questions, taking no more of 15 minutes of your time. We get hundreds of enquiries for our positions so you will be a very good candidate to get to this stage

Step 2 : Skype interview : Take part in a Skype interview with another member of the management team. If one of the team has had a good hunch about you, then we pass it to another member to see if they agree.

Round 3 : Final phone call or Skype/ references/ possible cook test : This is your final opportunity to shine! Ideally we would love to meet you in person and make sure that everybody is happy to proceed however due to distance this is often not possible. If you are applying for a cooking position, there is a chance we will invite you for a cook test. There is then the formality of contacting your references and then pending references, you are on board- welcome to the team!

When should I apply

Now 🙂 recruiting the best team is one of the most important things we do so no need to delay. Generally we start our recruitment drive at the end of February for the following winter. This is when we know which team members are returning to us however we do fill up quickly so best to apply sooner rather than later.

Do I need a work permit or visa?

For all applicants from the UK and Europe, you will just need a National Insurance number. Those applying from oversees will need to get a working visa in order prior to or just after applying and must be in place before travel.

Do I need to speak French?

Speaking French is not essential prior to arrival as we will equip you during training with the basics required. It will add value to your season to immerse yourself in the language and we do expect our team to try and converse with our lovely suppliers in French.

Should I bring a vehicle?

You will not be required to bring your own vehicle as a van will be provided in job roles which require transport. All team accommodation is either within the chalet or within short walking distance of your chalet and slopes.

Should you choose to bring your car, it cannot be parked in guest spaces at the chalet and it is hard to guarantee that your team accommodation will have allocated parking.

It is therefore your responsibility to find a safe and secure parking space for your vehicle during the winter season which is in line with local parking regulation. Let us know if you planning on bringing a vehicle and we can see if we can advise.

How will I get to and from resort?

Included in your package is return travel to and from resort. We budget €65 each way this typically covers air fare, 1 bag, ski/board bag and airport transfer (additional bags can be added at your cost). We offer air travel from 3 major airports but also encourage our team to travel by train from London to Switzerland. Not only is this more scenic but a lower carbon footprint compared to flying.

Sophie from Skiology HQ will contact you in the run up to the season to ascertain the best route of travel for you and to confirm the dates and bookings Skiology have made for you.

When does the season start and end?

Early December until late April. We however require the team to arrive 2 weeks ahead of our first guests arriving in resort in order to complete team training. Guest bookings typically starts in the second week of December and runs until the end of April.

Departure from the resort is typically the end of April.

Do I need insurance?

You will need to secure your own personal travel insurance that will cover winter sports. As part of your package, we will provide you with a lift pass which has insurance which covers accidents on the mountain to get you off the mountain. Your cover will need to cover all other eventualities including ongoing healthcare, damage/loss of your property, accidents not on the slopes etc.

What is a typical day?

Breakfast Service: 8.00- 09.00: Your working day will begin at 7:15am , dressed and ready to go (earlier if it has snowed and a path needs to be cleared). Once at the chalet we tidy up the communal areas and prep for breakfast. Then we prepare hot drinks to take to the guests doors before we serve breakfast.

Breakfast almost all of the time is served at 08:00 however we do allow 30mins flexibility in either direction to suit our guest’s needs. During breakfast, if in a set menu chalet, boiled eggs and porridge are served every day plus a daily different hot option (chalet dependent) such as pancakes. We serve breakfast and prep for dinner. Once guests have left; the chalet clean down starts, servicing rooms, making and laying out afternoon tea etc. To begin with, you may finish around 12.00am but once you are in the swing of things, our team tend to finish around 11.00am.

Mountain Time: Shred the gnar!!! All that we ask is that when you arrive back off the mountain you are correctly dressed, in a state to work and in an area of un-comprisable hygiene (i.e showered).

Dinner Service: 19:30pm : The guests will expect you to be at the chalet from 17:30- earlier if you’re serving children’s high tea. Then continue from the morning with your prep for dinner. Clear away afternoon tea and lay the table for dinner. Dinner service is 19:30, kids dinner is 18.00 if applicable. We encourage you to join your guests for meals if requested. The kitchen is cleaned down, dishwasher turned on, bins emptied, floor mopped and bid farewell to guests! Perhaps taking a jam jar of wine for the road.

Team Training

Whether you join us as a Chef or Chalet Manager, you will participate in our extensive pre-season training programme in resort and remotely (via email/Facebook).

Our in-resort training and overall season set up is of a minimum of 10 days period.
This ensures that anyone who comes on board feels comfortable in their role and has the opportunity to get the right support they need before the season starts and our first guests arrive to resort. It is also a great and fun opportunity for everyone to get to know each other, as well as to become familiar with our chalets, values and the resort.

training
Join the team here in Morzine
trout-menu
ski touring in Avoriaz
Service with care
Join the team here in Morzine
beet-tartare
Join the team here in Morzine