Chalet Winter Jobs

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Current Job Openings

Couple. Both great chefs. Morzine

Couple, both great chefs, Morzine

Brief: Chalet La Roche & L’Isiere, sleep 8 each, 490m from the slopes. Neighbouring chalets, working alongside one another, candidates must therefore be both excellent chefs and chalet manager/hosts.

If you want to work for a company that cares about you having a great season in a world class resort, then this is the opportunity for you.

Morzine is a vast vibrant resort with 7 snow parks, CNN’s best voted run in the world – Burton’s Stash, the infamous Swiss wall, apres ski parties, dining in igloos. Come and see why Morzine is quickly becoming the go-to destination!

Skiology is all about creating an experience that guests come back for. Our team often tell us that one of the best parts of the job is the guests who come back season after season.

The roles are perfect for those looking to develop their skills and experience from previous season(s). Suited for those with a welcoming, caring approach to customer service, a passion for good food presented beautifully, who want to make a positive impact on the environment and continue the legacy of TripAdvisor certificates of excellence.

Intro

The role is to run neighboring 8-bed chalets, candidates must, therefore, be both excellent chef and chalet managers/hosts. The job is incredibly rewarding because you are responsible for the success of your own chalet and fortunate to have the support of the chalet next door.

When guests rebook you know that it is largely due to your hard work and of course all tips are just for you.

The role comes with your own accommodation where when pre-arranged with management friends may visits and stay for a short time. The chalets are closer to the mountains than they are the town centre so would suit a couple who would rather be on the piste than out on the town.

Chef/Chalet manager and host

The chef is responsible for the production of remarkable food from our set menu. Cooking for 8+ guests, would suit an experienced cook/chef with a real passion for food.

Our service is repeatedly mentioned in guest feedback and is one of the main reasons guests book and re-book with us. From a team side point of view it provides huge job satisfaction to offer service at this level. Once guests arrive at your chalet, you have primary responsibility for the success of their holiday. The role includes but is not limited to front of house service, house keeping, budgeting, co-ordinating maintenance, health/ safety and product checks etc

Role summary

  • To strive to obtain 6/5 feedback and always be willing to go that extra mile to guarantee guest satisfaction
  • To deliver the Skiology product in the ‘Skiology way’ (sustainably & consistently)

Requirements

  • Ideally, one winter seasons experience working in a catered chalet
  • UK driving licence and over the age of 21 for insurance reasons
  • National Insurance number

To apply

Please email recruit@skiology.co.uk Subject : Pick me or Subject : Pick us!

  • C.V with current photo and date of birth
  • Covering letter/note
  • 3 day menu plan

Kindly note that we get 100s of applicants per position however we will always respond to you if your application is specific to why you want to work for us out of all the tour operators.

If you are interested and feel that you can continue our legacies of “Chalets with the best chefs” – Food & Travel magazine & “Top 50 chalets in the Alps” – Telegraph, please get in touch.

Kindly note that we get 100s of applicants per position however we will always respond to you if your application is specific to why you want to work for us out of all the tour operators. Please email your C.V, current photo and covering letter to, recruit@skiology.co.uk with the subject : Pick me

Chalet couple. Chef & Chalet Manager/Host. Les Carroz

Chalet couple for Les Carroz chalet, Deux Freres

Brief: Chalet Deux Freres sleeps 10+ 290m from the pistes. Offers the chance of extra autonomy. Team of 2.

If you want to work for a company that cares about you having a great season in a world class resort, then this is the opportunity for you.

Les Carroz ticks a lot of boxes, lots of untracked off piste, much quieter pistes than similar sized resorts and a bubbling authentic French village life too.

Skiology is all about creating an experience that guests come back for. Our team often tell us that one of the best parts of the job is the guests who come back season after season.

The roles are perfect for those looking to develop their skills and experience from previous season(s). Suited for those with a welcoming, caring approach to customer service, a passion for good food presented beautifully, who want to make a positive impact on the environment and continue the legacy of TripAdvisor certificates of excellence.

Intro

For the right couple Chalet Deux Freres offers the chance of more autonomy than any of our other chalets, running Deux Freres is a little like running your own branch/franchise of Skiology. You get your own awesome apartment too.

Your goal for the season will be to maintain Number 1 on Tripadvisor!

Chef

The chef is responsible for the production of remarkable food from our set menu. Cooking for 10+ guests, would suit an experienced cook/chef with a real passion for food.

The Chalet Manager/Host

Our service is repeatedly mentioned in guest feedback and is one of the main reasons guests book and re-book with us. From a team side point of view it provides huge job satisfaction to offer service at this level. Once guests arrive at your chalet, you have primary responsibility for the success of their holiday. The role includes but is not limited to front of house service, house keeping, budgeting, co-ordinating maintenance, health/ safety and product checks etc

Role Summary

  • To strive to obtain 6/5 feedback and always be willing to go that extra mile to guarantee guest satisfaction
  • To deliver the Skiology product in the ‘Skiology way’ (sustainably & consistently)

Requirements

  • Ideally, one winter seasons experience working in a catered chalet
  • U.K driving licence and over the age of 21 for insurance reasons
  • National Insurance number

To apply

Please email recruit@skiology.co.uk Subject : Pick us!

  • C.V with current photo and date of birth
  • Covering letter/note
  • 3 day menu plan

Kindly note that we get 100s of applicants per position however we will always respond to you if your application is specific to why you want to work for us out of all the tour operators.

Chalet Couple. Chef & Chalet Manager/Host. Morzine

Chalet Couple, Chef and Chalet Manager/Host, Morzine

Brief: Chalet Deux Freres sleeps 10+ 290m from the pistes. Offers the chance of extra autonomy. Team of 2.

If you want to work for a company that cares about you having a great season in a world class resort, then this is the opportunity for you.

Morzine is a vast vibrant resort with 7 snow parks, CNN’s best voted run in the world – Burton’s Stash, the infamous Swiss wall, apres ski parties, dining in igloos. Come and see why Morzine is quickly becoming the go-to destination!

Skiology is all about creating an experience that guests come back for. Our team often tell us that one of the best parts of the job is the guests who come back season after season.

The roles are perfect for those looking to develop their skills and experience from previous season(s). Suited for those with a welcoming, caring approach to customer service, a passion for good food presented beautifully, who want to make a positive impact on the environment and continue the legacy of TripAdvisor certificates of excellence.

Intro

All of our chalets are in great locations for maximising your and the guests time on the piste, most chalets have open plan kitchens which allows you to form a great relationship with guests.

The roles are perfect for those looking to develop their skills and experience from previous season(s). Suited for those with a welcoming, caring approach to customer service, a passion for good food presented beautifully, who want to make a positive impact on the environment and continue the legacy of TripAdvisor certificates of excellence.

Chef

The chef is responsible for the production of remarkable food from our set menu. Cooking for 10+ guests, would suit an experienced cook/chef with a real passion for food.

Chalet George our +menu chalet feeds 14 guests and includes assistance with meal preparation.

The Chalet Manager/Host

Our service is repeatedly mentioned in guest feedback and is one of the main reasons guests book and re-book with us. From a team side point of view it provides huge job satisfaction to offer service at this level. Once guests arrive at your chalet, you have primary responsibility for the success of their holiday. The role includes but is not limited to front of house service, house keeping, budgeting, co-ordinating maintenance, health/ safety and product checks etc

Role Summary

  • To strive to obtain 6/5 feedback and always be willing to go that extra mile to guarantee guest satisfaction
  • To deliver the Skiology product in the ‘Skiology way’ (sustainably & consistently)

Requirements

  • Ideally one winter seasons experience working in a catered chalet
  • UK driving licence and over the age of 21 for insurance reasons
  • National insurance number

To Apply

Please email recruit@skiology.co.uk Subject : Pick us

  • C.V with current photo and date of birth
  • Covering letter/note
  • 3 day menu plan

Kindly note that we get 100s of applicants per position however we will always respond to you if your application is specific to why you want to work for us out of all the tour operators.

Full 18/19 Resorts Manager

Resort / Product Manager

Brief: Excellent leadership, organisation and foresight to ensure the smooth running of the company. This role is third in command to the owners and the office manager.

Are you the kind of person who puts on the snow chains the night before it snows, who would check that a deck of cards has every card before putting it in stock, who has an inspirational work ethic and can live and breath the companies standards & protocols? This role requires excellent organisation and foresight to ensure the smooth running of the company.

The resort manager is third in command to the owners and the operations manager, they are the operations manager’s right hand person in resort accountable for…

Role Summary

  • Leadership: Managing, leading and mentoring the team. Covering for them in exceptional circumstances such as illness.
  • Product management: Responsible for striving for 6/5 cleanliness, service and food delivery standards within all our chalets.
  • In resort operations: Strives for the product to be operationally delivered at a 6/5 level by transferring guests to the slopes/airport, delivering lift passes, extra stock items/requested items, (cots, high chairs, extra beds etc), developing product by inputting new stock, making orders with the butcher & baker, collecting guest payments etc
  • Administration: Food and energy budgeting, book keeping, guest profile updates, feedback scores updates etc.

Required Skills (E = Essential, P = Preferred)

  • As a team leader an exceptional work ethic is needed to lead by example (E)
  • Strong leadership qualities and previous experience of managing/leading a team (E)
  • Previous experience within the travel or service industry, ideally having run a catered chalet (E)
  • Confident, friendly, flexible and enthusiastic with a good sense of humour (E)
  • Exceptional time management and organisation skills (E)
  • Ability to self motivate and to work without supervision (E)
  • Driving licence and must be over 21 for insurance purposes (E)
  • Good knowledge of common IT programmes – Word & Excel, Google Docs (P)
  • Basic maintenance skills (P)
  • Basic French skills (P)
  • Experience professional driving (P)

Please email recruit@skiology.co.uk Subject : Pick me

  • C.V with current photo and date of birth
  • Covering letter/note

Kindly note that we get 100s of applicants per position however we will always respond to you if your application is specific to why you want to work for us out of all the tour operators.

Driver, Logistics & Maintenance

Driver: Airport & resort Transfers, Chalet Assistant, Logistics & Minor Maintenance

Brief: Driving guests, providing service support for the chalets and maintaining company assets.

If you want to work for a company that cares about you having a great season in a world class resort, then this is the opportunity for you.

Morzine is a vast vibrant resort with 7 snow parks, CNN’s best voted run in the world – Burton’s Stash, the infamous Swiss wall, apres ski parties, dining in igloos. Come and see why Morzine is quickly becoming the go-to destination!

Skiology is all about creating an experience that guests come back for. Our team often tell us that one of the best parts of the job is the guests who come back season after season.

The roles are perfect for those looking to develop their skills and experience from previous season(s). Suited for those with a welcoming, caring approach to customer service, a passion for good food presented beautifully, who want to make a positive impact on the environment and continue the legacy of TripAdvisor certificates of excellence.

Intro

As a driver you are the guests first impression of the company when you pick them up at the airport and their last impression when you drop them off.

The role involves

  • Airport transfers (1 hr 20 mins)
  • Shuttling guests daily to the slopes (500m)
  • Recycling and refuse managment
  • Assisting in chalets with food prep
  • Maintaining hot tubs (training is given)
  • Logistics (making sure chalets have the required stock such as picking up last minute guest requests and shopping with the team)
  • Minor maintenance to chalets.

The role included complimentary meals (breakfast and dinner) and a slightly later start and earlier finish to the day than other team members. Most days will allow from around 11:00 – 16:00 to enjoy one’s full area lift pass with carte niege insurance.

Requirements

  • National insurance number
  • Full clean driving licence
  • Minimum 2 years professional driving experience
  • Over the age of 21 for insurance reasons, ideally over 25
  • 1 winter ski season experience preferable

To Apply

Please email recruit@skiology.co.uk Subject : Pick me

  • C.V with current photo and date of birth
  • Covering letter/note

Kindly note that we get 100s of applicants per position however we will always respond to you if your application is specific to why you want to work for us out of all the tour operators.

If you are interested and feel that you can continue our legacies of “Chalets with the best chefs” – Food & Travel magazine & “Top 50 chalets in the Alps” – Telegraph, please get in touch.

Why us?

We believe happy team = happy guests! So we will ask you once a week if there is anything that we can do to help you achieve 6/5 happiness at work. Of course, you don’t have to wait until then to tell us!

As tour operators we are all here for different reasons. At Skiology we are here because we believe in developing a better lifestyle. So what does this mean for you?

  • Like our guests, you will benefit from nutritionally balanced meals, quality (not discount) produce and organic wine.
  • We all need a good work/mountain/chill balance so all of our chalets are really close to the piste to maximise mountain time. As a couple (where possible) you will be given your own apartment/room too.
  • We believe that we can all win, while you are on our team you can make a global difference. Any saving you can make from our budget we donate to charity. Currently Team Skiology support over 1,000,000 square foot of rainforest and annually feed the children supported by Msiziafrica.

We are a small team so you are certainly not a number with us. We foster an environment where you will be listened to, respected and rewarded.

Our set menu chalets menu is written by Skiology brother Luke Turner, former Fortnum and Mason development chef, coupled with our excellent service we have a formula, that our guests and team come back for again and again.

Further benefits…

  • Better than the average wage.
  • A full area lift pass with carte niege ski insurance.
  • A signing perk of your choice, your needs are as different as our guests.
  • Team trips to other resorts.
  • Company phone, per couple. When available from provider this comes with internet and free calls to U.K landlines.
  • Team meals out.
  • Discount ski clothes and equipment with our sponsors, Armada.
  • Discount ski holidays for your family and friends.
  • Ski/board hire.
  • Travel expenses.
  • Holiday pay.
  • Extra income from honesty bar system.
  • Monthly chances for bonuses or prizes.
  • Weekly development meetings where we ask if there is anything that we can do to better your experience or your time with us?

Perks

Sophie’s perk and mix! At Skiology we all know that our guest’s have different needs and so too do our team. As far as we know, we are the first ski company to offer a tailored perk scheme which you yourself can choose from. It’s what we like to call, the Skiology Perk N’ Mix! And here is how it works:

  1. Pick the perks which most appeal to you…
  2. Get the perks that most appeal to you!
Join the team here in Morzine

Rewards

As a team, we work hard and play hard. The season team trips (always 2, sometimes 3) are a great chance for the whole team to get together from across resorts and shred hard for the day. It is a paid for trip out of resort with lunch included on one of the trips.

Previous trips have been:

  • Verbier
  • Chamonix
  • Megeve
  • La Clusaz
  • Les Contamines
  • Praz Du Lys
  • Praz sur Aly
  • Portes Du Soleil
  • Grand Massif
  • Radio Meuh party
  • Chinese all you can eat buffet

End of season party

Stories of these may be told during your initial weeks at Skiology 🙂

Why you

Sound too good to be true? There is the work part too. Skiology is a firm but fair structured company to work for. Our goal is to have the market’s highest returning guests rate and we all work hard to achieve this.

To work for Skiology you must

  • Be able to give service that shows you genuinely care about guest’s enjoyment of their holiday and them becoming repeat guests.
  • Be capable of achieving 6/5 feedback from guests for your accountabilities (service, cleanliness & food). This is when guests have such a good time that on a feedback form they tick the coveted 6/5 box.
  • Deliver our product sustainably, in a way that is repeatable and allows the longest life of our product.
  • Have a passion for good food.
  • Have a desire to prove yourself able to work autonomously/self managing.

Step 1 : Qualifying call : If your application is successful, usually decided by a few emails back and forth, the qualifying call is when we will first speak with you. We quite simply ask you 3 questions, taking no more of 15 minutes of your time. We get hundreds of enquiries for our positions so you will be a very good candidate to get to this stage

Step 2 : Skype interview : Take part in a Skype interview with another member of the management team. If one of the team has had a good hunch about you, then we pass it to another member to see if they agree.

Round 3 : Final phone call or Skype /Ideally meeting in person/ references/ possible cook test : This is your final opportunity to shine! Ideally we would love to meet you in person and make sure that everybody is happy to proceed. If you are applying for a cooking position, we will most likely invite you for a cook test. There is then the formality of contacting your references and then pending references, you are on board- welcome to the team!

Interview process

Step 1 : Qualifying call : If your application is successful, usually decided by a few emails back and forth, the qualifying call is when we will first speak with you. We quite simply ask you 3 questions, taking no more of 15 minutes of your time. We get hundreds of enquiries for our positions so you will be a very good candidate to get to this stage

Step 2 : Skype interview : Take part in a Skype interview with another member of the management team. If one of the team has had a good hunch about you, then we pass it to another member to see if they agree.

Round 3 : Final phone call or Skype /Ideally meeting in person/ references/ possible cook test : This is your final opportunity to shine! Ideally we would love to meet you in person and make sure that everybody is happy to proceed. If you are applying for a cooking position, we will most likely invite you for a cook test. There is then the formality of contacting your references and then pending references, you are on board- welcome to the team!

Company Culture

We believe in continually developing a better product and lifestyle.

We should probably start with what does company culture mean? It is the beliefs and behaviours of a company. So what do we believe…

We believe in developing– particularly in line with guests needs.

As a company, we are in a constant state of development. We pick subjects each season and make this the focus of our development. Previously we have focused on food, service, cleanliness, financial systems, recruitment etc

From a team point of view, we will set goals for you and ask you to set goals for yourself. We have had some great successes over the years. Having a welcoming attitude to feedback is key to both personal and company development.

Team personal development successes

Development at it’s core is about setting a goal and being accountable for achieving it. So in the weekly meeting we simply ask you to set a personal goal, then review it with you the following week.

Here are some previous successes…

  • Chef Tom learnt to speak French.
  • Host Alex completed his trick list.
  • Chef Bridget went vegan!
  • Host Aneta learnt to ski.
  • Manager Piers hit the gym.
  • Chef Pete learned to front flip.

We believe in a better lifestyle.

You will benefit like our guests do from nutritionally balanced meals, quality non discount produce, organic wine etc. Another example is that we will coach you to finish quicker in the morning so that you get more time on the mountain – we all need a good work/mountain balance!

We believe in fostering 6/5 behaviour.

Not just to our guests but to each other. When you tell your manager that you will have to sit on the other side of the room at your weekly meeting because you have a cold and they turn up with freshly squeezed orange juice for you, that is 6/5 behaviour.

We believe in acting professionally and respectfully.

It goes without saying. We don’t want to finish the season looking like we have been locked in a mountain cabin for the season. Our goal is to finish the season as strong as we start and to not let little things become big things.

If you believe that something is unfair, call for a pit-stop and lets take time to correct. From a brand point of view, fairness and equality is something really close to the director’s hearts – evident with charities that we work with.

A day in the life of

What to expect when you are working in one of our chalets.

Breakfast Service: 8.00- 09.00: Your working day will begin at 7:15am , dressed and ready to go (earlier if it has snowed and a path needs to be cleared). Once at the chalet we tidy up the communal areas and prep for breakfast. Then we prepare hot drinks to take to the guests doors before we serve breakfast.

Breakfast almost all of the time is served at 08:00 however we do allow 30mins flexibility in either direction to suit our guest’s needs. During breakfast, if in a set menu chalet, boiled eggs and porridge are served every day plus a daily different hot option (chalet dependent) such as pancakes. We serve breakfast and prep for dinner. Once guests have left; the chalet clean down starts, servicing rooms, making and laying out afternoon tea etc. To begin with, you may finish around 12.00am but once you are in the swing of things, our team tend to finish around 11.00am.

Mountain Time: Shred the gnar!!! All that we ask is that when you arrive back off the mountain you are correctly dressed, in a state to work and in an area of un-comprisable hygiene (i.e showered).

Dinner Service: 19:30pm : The guests will expect you to be at the chalet from 17:30- earlier if you’re serving children’s high tea. Then continue from the morning with your prep for dinner. Clear away afternoon tea and lay the table for dinner. Dinner service is 19:30, kids dinner is 18.00 if applicable. We encourage you to join your guests for meals if requested. The kitchen is cleaned down, dishwasher turned on, bins emptied, floor mopped and bid farewell to guests! Perhaps taking a jam jar of wine for the road.

Meet past team members

Meet Jack. He is one of many amazing Skiologists who we have be lucky to have on our team over the years (Jack headed up Chalet La Roche three years on the trot!). There is no chocolate fondant too hard, no kicker too high or guest request too much for our Jack! We may have lost him this year to the corporate world of PR but he left a baton of advise for the next team members to pick up and run with! Thank you Jack

Jack’s top 10 chalets tips:

  1. Spend half an hour and do your linen cupboard once a week as you will not be able to keep it tidy and organised on a Sunday- don’t even try.
  2. Empty and properly clean your fridge on a Sunday, don’t just wipe around things. Guests will use your fridge and leave stuff in there. You will get commented on how clean your fridge is (if you keep it clean). Cover/wrap any food and keep an eye on your vegetable draw.
  3. Keep the area around your washing machine tidy. Guests will use your washing machine and tumble dryer without asking. Expect it.
  4. Melted snow and ice from guests skis and snowboards will make its way under the seals of your linen cupboard. Don’t leave stuff on the floor.
  5. Skiers and snowboarders in general don’t like each other (not personal, just business) … make it light hearted humour with your guests if they do the opposite to you. They love the banter.
  6. If you lose the allen key for the shower gel dispensers in the bathrooms, fear not! Unscrew the current placed bottle and pour in some from a new bottle (surprising how long it took me to think of that idea- I never bothered trying to find an alan key after that).
  7. For goodness sake keep your toilet rolls filled in the bathrooms so guests don’t have to ask for toilet roll. Nothing more awkward than a guest asking for toilet rolls so you know what’s about to go down in the toilet next door.
  8. Wash your white rug once a fortnight (Chalet La Roche & L’isiere). Yes it will fit in the washing machine (1 at a time) and it will be washed and dry before new guests arrive on a Sunday. It looks much cleaner once washed and parents appreciate a clean rug with young children/babies around.
  9. Have spare batteries for the Wii remotes. You’ll be surprised how fast they drain if they aren’t used.
  10. If you tell guests your going to find something out or if they request you get something … follow it up. False promises are worse than stupidity.

Jack’s top 5

Jack’s top 5: In Morzine

  • Satellite is the one. Paul and Sally are the loveliest people and the coffee is the best i’ve ever had.
  • Wednesday is for Mama’s takeaway. Don’t bother trying to cook. Chang Mai noodles is up there.
  • Cavern is decent on a Monday. Paradis is decent after 1am.  Bec Jaune is your main boy – owner, staff, food, beer and atmosphere are all top marks.
  • Restaurant? Go to L’Etale and have Pierres Chaud Royale … every time you go. You don’t need to try anything else- you’ll just be disappointed you didn’t get it.

Jack’s top 5: On the mountain

  • Can of coke on a hangover at 7.30am is literally the red ambulance.
  • If you’re a little scared of riding powder, go to happy valley, off pisted green runs basically.
  • Once the season is in full swing, make the effort and go to Mont Chery once a week. Park shapers are the best in PDS after Super Chatel.
  • Go up Point de Nyon on a clear day. Best view in PDS.
  • Happy hours is essential for a beer.