FAQ’s

Les Carroz


Private transfers

We recommend a private transfer. It works just like a taxi, the driver will be there waiting for you.

PeopleOne way price
1 to 4€200
5 to 8€220

Shared transfers

If there are less than 5 people in your group you may want to consider a shared transfer, more than 5 and it is more cost effective to get a private transfer. What is a shared transfer? For more info on shared transfers, see miscellaneous section below.

Our prices include the €1.60 for the re-chargeable cards, when the cards are returned at the end of your stay, we will refund you the money.

Grand Massif

DaysAdult (16 - 63)Child (5 - 15)Senior (64 - 74)
6 Day€244€183.4€232
4 Day€183.60€138€174.40
3 Day€138.10€103.90€131.20
Family pack2 Adults and 2 children6 Days€769.80

More than 95% of our clients choose Grand Massif passes with insurance. The Grand Massif pass offers you 55% more piste (265 km instead of 145 km) and costs only 25% more.

Massif

DaysAdult (16 - 63)Child (5 - 15)Senior (64 - 74)
6 Day€214.60€161.20€203.80
3 Day€121.60€91.60€115.60
Adult skis and snowboards, boots and poles (including 20% discount)

Level of skiPremiumExcellentSensationEvolutionEcoChampionHelmet
6 Day€178.40€152.80€136€113.60€88€84€17.60
3 Day€92€78.40€72€61.60€46.40€43.20€11.20
Children (including 20% discount)

DaysSki > 100cmSki < 100cmHelmet
6 Day€53.60€42.40€17.60
Ski lessons in Les Carroz

We find the ski schools here to be very reasonable. We have a great relationship with ESF and ESI who have some excellent English speaking instructors.

  • For private lessons we recommend ESF, see if you can request Nico, Yohanne, or Borris (all very popular with our repeat guests)
  • For ski school we recommend both ESI and ESF be sure to check that they can start on a Monday rather than Sunday.

More information and up to date prices on the website links below:

www.esf-lescarroz.com and www.esi-grandmassif.com

Most of our guests either bring a non-skier to look after the young ones or use the crèche. There is also a list of nannies available from the Tourist office. You can email the tourist office (carroz@lescarroz.com) and ask for ‘le liste des nou-nous’.

La Souris Vert creche

DaysOver 18 monthsYounger than 18 months
6 Days€192
6 1/2 days AM€122€122
6 1/2 days PM€122€122
All Day€36
1/2 Day AM€24
1/2 Day PM€24€24

Prices above do not include a meal, that is €5.60 extra. Previous clients have been very happy with the service.

Les Carroz develops quickly so please check with us should you require further information however at time of writing in chalet massage is possible through MassageMe. There are also options in the village available here.
There is something for everybody, a different bar for every day of the week 🙂

Club 74 is great fun, every time we go, we come back and say why don’t we go more often! It is cavernous as if it was expected that one night everyone in the village would want to go to the club!

Next to Club 74, Carpe Diem is a good fun lively bar. Le St Jaque is round the corner, shows sport events and is well priced. Opposite is The Marlow which has great cocktails, Le Point Noire is nextdoor and is popular with locals and all. The wine bar Cave 59 is off of the main square and is one of our favourites.

What time do the lifts open ?

The telecabine opens at 09:00

What is lift pass insurance?

Lift pass insurance is highly recommended: Most travel insurance offers only limited cover on the actual piste. Lift pass insurance covers search and rescue costs, transport, medical expenses, lift pass cancellation and suspension, lift closure due to lack of snow and damage to rental equipment. Worst case scenario – a helicopter to Annecy hospital costs €850, so this really is a money saver.

Can you get our lift pass for us?

In both resorts we can save you time and pick the lift pass up for you (we can use the Tour Operators’ queue and then have the passes waiting for you when you get into resort) We can also reuse hands free passes saving you 3 euros, not much but enough for a beer / vin chaud.

Passes ordered through Skiology have to be paid for in cash on the second ski day of the holiday.

What is a shared transfer?

  • All transfers are door to door. Transfers are only available for flights between 09:00 & 21:00. If customers book a transfer for a flight outside of these times, then they will be picked up on the closest available transfer but this may be the next day.
  • The maximum waiting time for a customer having met the Ski-Lifts representative in the arrivals hall is 90 minutes.
  • Pick up times for departures are between 3 to 5 hours before the scheduled flight departure time.
  • All shared transfers involve sharing a vehicle with other customers who have similar flight times and are going to the same, or a nearby resort.

A Shared Transfer may involve a short amount of time waiting at the airport for other customers. The rules defining the waiting time for the different types of shared transfers are described below. However, in all cases if a flight is delayed by more than one-hour then the customer will have to wait for the next available transfer, which could be on the next day if no further shared transfers are available.

Pick-up times for departures are set by Ski-Lifts and they will send an SMS message the day before they are due to leave with their exact pick up time. If the pick up time is within the allowed time window (described below) then these are not flexible and cannot be changed – if a customer wishes to choose their pick up time, they must book a Private Transfer.

These are the different areas of Geneva Airport, where Shared Transfers are on offer this season and some of the key rules that relate to each (a full break down of Terms & Conditions can also be found at http://www.ski-lifts.com/AdditionalInformation/Terms.aspx)

Priority Shared Transfers

All transfers are door to door. There is no waiting time for a customer having met the Ski-Lifts representative in the arrivals hall – as soon as the group is ready to go, the transfer departs. Pick up times for departures are between 3 to 3.5 hours before the scheduled flight departure time (3¼ to 3¾ for Flaine, Samoens 1600 & Sixt Fer a Cheval). Passengers who are delayed by more than one-hour on arrival may have to wait for the next available transfer, but this will always be provided on the same day as the original service was booked for.

Any advice on driving there ?

From Calais the journey takes about 8 hours so pack some lunch, there are plenty of picnic stops or find somewhere nice to stop for lunch.

You will need to account for maybe a full tank of fuel and tolls too, the Via Michelin can estimate this for you. We have driven this route so many times that we now use the time to practice French with teach yourself French CDs however since this is your holiday time why not download a free audio book to listen to from Libirvox. All chalets have parking and there are directions on the contact us page of our site.


Morzine


Private transfers

PeopleOne way price
1 to 8€200

Shared transfers 

If there are less than 5 people in your group you may want to consider a shared transfer, more than 5 and it is more cost effective to get a private transfer. What is a shared transfer? For more info on shared transfers, see miscellaneous section below.

PeopleOne way price
1 to 8€32 per person
Our prices include the €3.00 for the re-chargeable cards, when the cards are returned at the end of your stay, we will refund you the money.

Portes du Soleil

DaysAdult (20 - 64)Child (5 - 15)Teen (16 - 19)Senior (65+)
6 Day€258€194€233€233
4 Day€182€137
€164€164
3 Day€142€107€128€128

Morzine and Les Gets ONLY

We do not recommend this pass for guests at Chalet La Roche or L’isiere as one would have to then take a bus everyday to get to this separate ski area.

DaysAdult (20 - 64)Child (5 - 15)Senior (65+)
6 Day€193€150€165
4 Day€139€106€116
3 Day€110€83€91

Avoriaz ONLY

The Avoiraz only pass can only be brought for a maximum of 2 days at a time. The Avoiraz only pass costs €81.50 for 2 days, which would therefore be €244.50 for the week. Which is only 5% less than the full area pass however only gives you access to 10% off the available pistes (70km instead of 650km).

DaysAdult (20 - 64) Child (5 - 15)Senior (65+)
2 Day€81.50€59€72
1 Day€45€33€37
Ski hire in Morzine should be booked in advance and can be done at ski-mobile’s website don’t forget to mention Skiology to get 20% discount.

Ski Mobile offers an amazing service whereby the ski-hire comes to you! Pre-order online, then Ski Mobile delivers the skis/boards to the chalet and fits them there and then for you, in the comfort of their mobile ski shop. Once again we have fully researched all the options and found Ski Mobile to offer best value for money.

Adult skis and snowboards, boots and poles (including 20% discount)

DayBudgetBeginnerIntermediateAdvancedExpert
6 Day€72€96€119€144€168
Ski/ Board only€50€62€83€110€125
4 Day€54€72€90€108€126
Ski/ Board only€36€47€62€83€94
3 Day€42€56€69€84€98
Ski/ Board only€28€36€48€64€73
Children skis, boots and poles (including 20% discount)

DaysUnder 6 years old7 - 13 years old14 - 17 years old
6 Day€42€61€79
Ski lessons for Atelier, La Roche & L’Isiere

If you are staying in our Prodain chalets – La Roche or L’Isiere, you should take your lessons in Avoriaz as this is much closer to the chalets than Morzine.

Private ski lessons are ideal as you can request to meet at the top of the cablecar. We have had previous guests recommend Evoultion2Avoriaz Alpine Ski School and Esf-avoriaz.

If you require ski school and are staying at La Roche & L’Isiere be aware that you will need to find a ski school that starts on a Monday at time of writing this is Avoriaz Alpine Ski School and our new supplier New Generation .  There is a list of the ski schools available here.

If you require snowboarding lessons we highly recommend our partners at MintSnowboarding.

If you are coming with children we have a section about children’s lessons here.

Ski lessons for chalet George & Grand Sapin

If you are staying in either of our town centre chalets, the list for ski school or private lessons is here

If you require ski school previous guests have recommended Easytoride and ESF for ski school, be sure to make sure that the lessons start on the Monday.

If you require privates lessons, previous guests have also recommend Billski additionally to the above.

If you require snowboarding lessons we highly recommend our partners at MintSnowboarding.

If you are coming with children we have a section about Morzine children’s ski lessons here.

In Morzine one can choose between agencies or private nannies for 1/2 days, whole days or babysitting. Below is a price guide. Child care is such a personal thing. To get a child specific quote please contact…

Private nannies

Cheryl Gearon From €90 per day. This is who babysits Dom and Steph’s children 🙂

Charlotte Clay From €80 per day

Agencies 

Jack Frosts From £384 (6 half days), £768 (6 full days)

Cheeky monkeys From €80 per day

Morzine has a lot of options for massage, Steph has risen to the challenge and tried them out for you. For sports massage look no further than Mountain Rehab For non-sports massage Stephs’s two favourites are Kerri McAuley and Indulge,
Morzine must be one of the best know places for apres-ski in France.

From the bottom of town to the top. Dixies often has live music. Robinson’s has Mutzig on tap (very strong beer). Roger’s is the ‘in’ place at the time of writing. Cafe Chaud is a great night spot playing everything for drum and bass to grime. Tibetan is popular with guests. Coyote, Opera, the Tavern are all within inches of each other and are a great night out. Tremplin is great for apres as is neighbouring hotel the cottage. Phew!

Though you will most likely catch Dom and Steph chilling in Coupe De Coeur, or the wine cave at the Charmade or Chadanne!

What time do the lifts open?

The closest lift to the Morzine chalet la Roche and Morzine chalet L’Isiere (the Prodain) is open for skiers daily from 08.45 until 17.45 HOWEVER pedestrians can access from 07:00 with midnight closing on Friday and Saturday, a 22:00 closing on Sunday and a 21:00 closing through the week.The closest lift to Morzine town centre chalet George opens at 08:45

Can you get our lift pass for us?

In both resorts we can save you time and pick the lift pass up for you (we can use the Tour Operators’ queue and then have the passes waiting for you when you get into resort) We can also reuse hands free passes saving you 3 euros, not much but enough for a beer / vin chaud.

Passes ordered through Skiology have to be paid for in cash on the second ski day of the holiday.

What is a shared transfer?

All transfers are door to door
The maximum waiting time for a customer having met the Ski-Lifts representative in the arrivals hall is 45 minutes.
Pick up times for departures are between 3 to 4 hours before the scheduled flight departure time (3.5 to 4.5 for Avoriaz).
These rules only apply for flights between 09:00 & 21:00, outside of these times, the maximum waiting time at the airport increases to 1.5 hours and the pick up time window changes to 3 to 5 hours before the flight time (3.5 to 5.5 for Avoriaz).

All shared transfers involve sharing a vehicle with other customers who have similar flight times and are going to the same, or a nearby resort.

A Shared Transfer may involve a short amount of time waiting at the airport for other customers. The rules defining the waiting time for the different types of shared transfers are described below. However, in all cases if a flight is delayed by more than one-hour then the customer will have to wait for the next available transfer, which could be on the next day if no further shared transfers are available.

Pick-up times for departures are set by Ski-Lifts and they will send an SMS message the day before they are due to leave with their exact pick up time. If the pick up time is within the allowed time window (described below) then these are not flexible and cannot be changed – if a customer wishes to choose their pick up time, they must book a Private Transfer.

These are the different areas of Geneva Airport, where Shared Transfers are on offer this season and some of the key rules that relate to each (a full break down of Terms & Conditions can also be found at http://www.ski-lifts.com/AdditionalInformation/Terms.aspx)


Morzine

Morzine


Les Carroz

Les Carroz


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