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OUR FAQs

Our most asked questions…

The office team’s favourite page! Please see our collective knowledge below

How do you get to Morzine?

The most popular way to travel to Morzine is by plane. Morzine is approximately 1 hour 15 minutes from Geneva airport and there are a range of transfers available – see below.

You can also get to Morzine by train. The Eurostar takes you into Paris where you can take the SNCF TGV that goes to Cluses or Thonon-Les-Bain. From there you can arrange a transfer to Morzine resort. Please note that the Snow Train service (which allows snow sports luggage to be carried on board) is no longer running as of Winter 2020/21 and you will not be able to carry skis/snowboard on the usual Eurostar service.

If you prefer to drive, Morzine is about a 9 hour drive from Calais if you take the toll roads. The tolls will cost around €60.

How much is transfer to Morzine?

The sooner we book your transfers, the lower the price we will be able to secure. So once you have your flight details, please let us know and we will be able to confirm. We are not able to guarantee requests for airport transfers made within 4 weeks of your dates of travel.

Private transfers

  • A Private 8 seater transfer us between €240 and €300 each way

Shared transfers 

If your party is arriving at different times of the day at the airport, you may wish to consider a shared transfer.

  • A Shared transfer is between €38 and €50 per person each way

For more info on shared transfers, see the miscellaneous section below.

How much is the lift pass?

Our prices include €3.00 for each re-chargeable card.

Portes du Soleil

Days Adult (26 – 64) Child (5 – 15) Teen (16 – 25) Senior (65+)
6 Day €324 €243 €272 €272
4 Day €228 €171 €205 €205
3 Day €183 €137 €1165 €165

 

Morzine and Les Gets ONLY

We do not recommend this pass for guests at Chalets Atelier or Grand Hibou as one would have to then take a bus every day to get to this separate ski area.

Days Adult (26 – 64) Child (5 – 15) Teen (16 – 25) Senior (65+)
6 Day €252 €192 €216 €240
4 Day €176 €132 €148 €164
3 Day €132 €99 €111 €123

Compare Morzine & Les Gets only pass VS Whole area PDS pass >> 

Avoriaz ONLY

The Avoiraz only pass can only be brought for a maximum of 2 days at a time. The Avoiraz only pass costs €93.00 for 2 days, which would therefore be €279 for the week. Which is only 5% less than the full area pass however only gives you access to 10% of the available pistes (70km instead of 650km).

Days Adult (26 – 64) Child (5 – 15) Senior (65+)
1 Day €50 €39 €46
2 Day €93 €69 €83

How much is ski hire Morzine?

Ski hire in Morzine should be booked in advance and can be done on the Ski-Mobile website via the link. Upon booking with Skiology, we will provide you with a 20% discount code which you can apply to all ski hire (either as a group or individually).

Ski Mobile offers an amazing service whereby the ski hire comes to you! Pre-order online, then Ski Mobile delivers the skis/boards to the chalet and fits them there and then for you, in the comfort of their mobile ski shop. Once again we have fully researched all the options and found Ski Mobile to offer the best value for money.

Visit Ski-Mobile >>

Can you recommend a caterer?

  • Bonovo chefs Used for the past couple of seasons by our guests, they come with rave reviews.
  • Chez Toi Offering private chef services as well as menu delivery, this is another well established Morzine based caterer.
  • The Alpine Foodie Based in Morzine, the Alpine Foodie has a variety of set menus to choose from.
  • Bon App 74 Morzine based, family run Bon App 74 has been providing contemporary catering in the French Alps for the past 9 years.
  • HuSki You ski, they deliver! Although not based in Morzine, Huski can deliver from €19.99 with a minimum spend of €50.

Is Morzine good for beginners?

Morzine is ideal for beginners as it has a range of gentle slopes. You can also get cost-effective lift passes for beginners and there are a number of ski schools that offer lessons for beginners too. Find out more here.

Can you recommend a ski school in Morzine/Avoriaz?

Ski lessons for our Prodain chalets: Chalets Atelier & Grand Hibou

If you are staying in our Prodain chalets, you should take your lessons in Avoriaz as this is much closer to the chalets than Morzine.

Private ski lessons are ideal as you can request to meet at the top of the cable car. We have had previous guests recommend Evoultion2Avoriaz Alpine Ski School and Esf-avoriaz.

If you require ski school and are in our Prodain chalets be aware that you will need to find a ski school that starts on a Monday (at the time of writing, this is Avoriaz Alpine Ski School and our new supplier New Generation).  There is a list of the ski schools available here.

If you require snowboarding lessons we highly recommend the lovely folk at REAL Snowboarding or Gypsy Snowboarding.

If you are coming with children we have a section about children’s lessons here.

Ski lessons for Petit George, Grand Sapin & Ibex

If you are staying in any of our town centre chalets, the list for ski school or private lessons is here

If you require ski school previous guests have recommended Easytoride and ESF for ski school, be sure to make sure that the lessons start on the Monday if your chalet is Sunday – Sunday.

If you require private lessons, previous guests have also recommended Billski in addition to the above.

If you require snowboarding lessons we highly recommend the lovely folk at REAL Snowboarding or Gypsy Snowboarding.

Ski Lessons for Chalet Meuniers & La Chaumine

For our guests staying in our Montriond chalets, you can book ski school for the children in Linderets which is located at the top of the nearby Ardent Lift.

For private lessons, Avoriaz Alpine Ski School, Billski and Evolution2 are all excellent choices!

If you require snowboarding lessons we highly recommend the lovely folk at REAL Snowboarding or Gypsy Snowboarding.

If you are coming with children we have a section about children’s ski lessons here.

How much is childcare in Morzine?

In Morzine one can choose between agencies or private nannies for 1/2 days, whole days or babysitting. Below is a price guide. Child care is such a personal thing. To get a child specific quote please contact…

Private nannies

Ally Hinckley >> – A-Range Childcare

Agencies 

Cheeky Monkeys >>

Alpine Resort Nannies >> 

Morzine Kids >> 

Altitude Nannies >> 

Mountain Nannies >>

Creche

Morzine: L’Outa >> – The Outa creche is specifically for the children of holidaymakers – those who are too young to ski! It’s located in the centre of Morzine, just along from the Pleney lift and a lady called Cindy is the manager there this winter, with four experienced nannies to help her. The creche welcomes children aged between 6 months and 3 years old, it’s open every day except Saturdays between 8.30am and 5pm.

Avoriaz: Les P’tits Loups Childcare >> – The resort creche service is located in the centre of Prodains and can be accessed via the Prodains Express telecabine from Chalet Atelier and Grand Hibou. Please be aware that from the top of the telecabine, there is a 5-minute walk through Avorioaz to reach the location of the creche.

Can we book a ski locker in Morzine?

Apartment Petit George, Grand Sapin and Ibex 

Our town centre location, Apartment Petit George and Chalet Grand Sapin are only a few 100 meters from the cable car. Chalet Ibex is a little further from Le Pleney, approximately 700m and therefore some guests may prefer to utilise the ski lockers for convenience.

The lockers are at the bottom of the Pleney cable car. You will need to book well in advance as availability is limited. The price is around €10 for up to 5 people per day and includes boot warmers. Book here.

Can we book a massage?

Morzine has a lot of options for massage, Steph has risen to the challenge and tried them out for you. In all cases therapists will also come to you.

What else is there to do in Morzine?

Morzine has a great range of activities for when you’re taking a break from the slopes. From renowned apres-ski bars and restaurants to pamper sessions, massage and more. Find out more below and in our Morzine resort guide.

How is the night life?

Morzine must be one of the best know places for apres-ski in France.

From the bottom of town to the top. Dixies often has live music. Robinson’s has Mutzig on tap (very strong beer). Cafe Chaud is a great night spot playing everything for drum and bass to grime. Tibetan is popular with guests. Coyote, Opera, the Tavern are all within inches of each other and are a great night out. Tremplin is great for apres as is neighbouring hotel the cottage. Phew!

Though you will most likely catch Dom and Steph chilling in Coupe De Coeur, or the wine cave at the Charmade or Chaudanne!

Miscellaneous

What time do the lifts open?

The closest lift to our Prodains chalets (Chalets Atelier and Hibou) is the Prodains Express which is open for skiers daily from 08.45 until 17.45. HOWEVER pedestrians can access from 07:00 with midnight closing on Friday and Saturday, a 22:00 closing on Sunday and a 21:00 closing through the week.

The closest lift to Morzine town centre chalet George, Grand Sapin and Ibex is the Pleney lift which opens at 08:45

Can you get our lift pass for us?

We can save you time and pick the lift pass up for you (we can use the Tour Operators’ queue and then have the passes waiting for you when you get into resort). We can also reuse hands-free passes saving you 3 euros, not much but enough for a beer / vin chaud.

Passes ordered through Skiology have to be paid for in cash on the second ski day of the holiday.

What is a shared transfer?

All transfers are door to door
The maximum waiting time for a customer having met the Ski-Lifts representative in the arrivals hall is 45 minutes.
Pick-up times for departures are between 3 to 4 hours before the scheduled flight departure time (3.5 to 4.5 for Avoriaz).
These rules only apply for flights between 09:00 & 21:00, outside of these times, the maximum waiting time at the airport increases to 1.5 hours and the pick up time window changes to 3 to 5 hours before the flight time (3.5 to 5.5 for Avoriaz).

All shared transfers involve sharing a vehicle with other customers who have similar flight times and are going to the same, or a nearby resort.

A Shared Transfer may involve a short amount of time waiting at the airport for other customers. The rules defining the waiting time for the different types of shared transfers are described below. However, in all cases if a flight is delayed by more than one-hour then the customer will have to wait for the next available transfer, which could be on the next day if no further shared transfers are available.

GVA Airport > Morzine
09:00 – 21:00: Maximum wait of 45 minutes
21:00 – 09:00: Maximum wait of 90 minutes

Pick-up times for departures are set by Ski-Lifts and they will send an SMS message the day before they are due to leave with their exact pick up time. If the pick up time is within the allowed time window (described below) then these are not flexible and cannot be changed – if a customer wishes to choose their pick up time, they must book a Private Transfer.

These are the different areas of Geneva Airport, where Shared Transfers are on offer this season and some of the key rules that relate to each (a full break down of Terms & Conditions can also be found at http://www.ski-lifts.com/AdditionalInformation/Terms.aspx)

What happens if I arrive late?

  • Should you arrive at the chalet after dinner time, we will pop your dinner to one side and reheat once you have arrived.
  • Should you arrive later than 21:00, your hosts will either leave your dinner for you to reheat or if you prefer, can leave a cheese and charcuterie board or soup for you to help yourself to once your hosts have welcomed you in.
  • If arriving after chalet hours i.e 22:30, a small fee of €20 is due to cover the call out of our team to be at the chalet to provide the same warm welcome to the chalet.