FAQ’s

Les Carroz

PRIVATE TRANSFERS
We recommend a private transfer. It works just like a taxi, the driver will be there waiting for you.
1-4 people €200 one way
5-8 people €220 one way

SHARED TRANSFER TO MORZINE
If there are less than 5 people in your group you may want to consider a shared transfer, more than 5 and it is more cost effective to get a private transfer. What is a shared transfer?

1 – 8 €42 per person one way

Our prices include the €1.60 for the re-chargeable cards, when the cards are returned at the end of your stay, we will refund you the money.

Grand Massif

Gran Massif Lift Pass price

More than 95% of our clients choose Grand Massif passes with insurance. The Grand Massif pass offers you 55% more piste (265 km instead of 145 km) and costs only 25% more.

Massif

Massif Lift Pass Prices

Adult skis and snowboards, boots and poles (including 20% discount)

Adult Ski Hire Les Carroz 3

Children (including 20% discount)

Child Ski Hire Les Carroz

Ski lessons in Les Carroz
Les Carroz is a small resort and we find the ski schools here to be very reasonable. We have a great relationship with ESF and ESI who have some excellent English speaking instructors.

For private lessons we recommend ESF, see if you can request Nico, Yohanne, or Borris (all very popular with our repeat guests).

For ski school we recommend ESI since ski school starts on a monday here rather Sunday at ESF.

More information and up to date prices on the website links below:

www.esf-lescarroz.com and at www.nouvelledimension.com .

Ski lessons for La Roche & L’Isiere
If you are staying in our Prodain chalets – La Roche or L’Isiere, we would advise to take your lessons in Avoriaz as this is closest to the chalets. There is a list of the ski schools available here

We have had previous guests recommend Evoultion2, Avoriaz Alpine Ski School and Esf-avoriaz.

CHILDREN UNDER 4
If you have children under the age of 4 you can use the “The children’s village – Avoriaz” . The children’s village is accessed by the Prodain cable car, then a chair lift or as one of our guests recommends a horse and cart taxi instead of the chair lift!

www.village-des-enfants.com/index_uk.php

Ski lessons for chalet George & Grand Sapin
If you are staying in either of our town centre chalets, you have lots of options for ski school or private lessons all listed here

Previous guests have recommended Easytoride for ski school and Billski for private lessons.

CHILDREN OVER 4 YEARS OLD
The snow school was developed especially for British children wanting to learn winter sports, with groups of maximum 4 pupils they are a popular choice, the snow school.

Snowboard specific schools

Both Mint and Real snow boarding come highly recommend by previous guests.

Most of our guests either bring a non-skier to look after the young ones or use the crèche. There is also a list of nannies available from the Tourist office. You can email the tourist office (carroz@lescarroz.com) and ask for ‘le liste des nou-nous’.

La Souris Vert creche

Ski Childcare Prices Les Carroz

Child care in Carroz is provided by a creche called La Souris Verte. Prices above do not include a meal, that is €5.60 extra. Previous clients have been very happy with the service.

Well the brothers would not choose a place with no night life ! To be honest – we find it perfect !

Carroz is a little quieter on the apres ski front. However there are some great bars, a night club and everything from Karaoke to cocktails !

What time do the lifts open ?
The telecabin opens at 09:00

What is lift pass insurance?

Insurance is highly recommended: Most travel insurance offers only limited cover on the actual piste. Insurance covers search and rescue costs, transport, medical expenses, lift pass cancellation and suspension, lift closure due to lack of snow and damage to rental equipment. Worst case scenario – a helicopter to Annecy hospital costs €850, so this really is a money saver.

Can you get our lift pass for us?
In both resorts we can save you time and pick the lift pass up for you (we can use the Tour Operators’ queue and then have the passes waiting for you when you get into resort) We can also reuse hands free passes saving you 3 euros, not much but enough for a beer / vin chaud.

Passes ordered through Skiology have to be paid for in cash on the second ski day of the holiday.

What is a shared transfer?

  • All transfers are door to door. Transfers are only available for flights between 09:00 & 21:00. If customers book a transfer for a flight outside of these times, then they will be picked up on the closest available transfer but this may be the next day.
  • The maximum waiting time for a customer having met the Ski-Lifts representative in the arrivals hall is 90 minutes.
  • Pick up times for departures are between 3 to 5 hours before the scheduled flight departure time.
  • All shared transfers involve sharing a vehicle with other customers who have similar flight times and are going to the same, or a nearby resort.

A Shared Transfer may involve a short amount of time waiting at the airport for other customers. The rules defining the waiting time for the different types of shared transfers are described below. However, in all cases if a flight is delayed by more than one-hour then the customer will have to wait for the next available transfer, which could be on the next day if no further shared transfers are available.

Pick-up times for departures are set by Ski-Lifts and they will send an SMS message the day before they are due to leave with their exact pick up time. If the pick up time is within the allowed time window (described below) then these are not flexible and cannot be changed – if a customer wishes to choose their pick up time, they must book a Private Transfer.

These are the different areas of Geneva Airport, where Shared Transfers are on offer this season and some of the key rules that relate to each (a full break down of Terms & Conditions can also be found at http://www.ski-lifts.com/AdditionalInformation/Terms.aspx)

Priority Shared Transfers

All transfers are door to door
There is no waiting time for a customer having met the Ski-Lifts representative in the arrivals hall – as soon as the group is ready to go, the transfer departs.
Pick up times for departures are between 3 to 3.5 hours before the scheduled flight departure time (3¼ to 3¾ for Flaine, Samoens 1600 & Sixt Fer a Cheval).
Passengers who are delayed by more than one-hour on arrival may have to wait for the next available transfer, but this will always be provided on the same day as the original service was booked for.

Any advice on driving there ?
From Calais the journey takes about 8 hours so pack some lunch, there are plenty of picnic stops or find somewhere nice to stop for lunch.

You will need to account for maybe a full tank of fuel and tolls too, the Via Michelin can estimate this for you. We have driven this route so many times that we now use the time to practice French with teach yourself French CDs however since this is your holiday time why not download a free audio book to listen to from Libirvox. All chalets have parking and there are directions on the contact us page of our site.

Morzine

PRIVATE TRANSFERS

1-8 people €200 one way

SHARED TRANSFER TO MORZINE
If there are less than 5 people in your group you may want to consider a shared transfer, more than 5 and it is more cost effective to get a private transfer. What is a shared transfer?

1 – 8 People €32 per person one way

Our prices include the €3.00 for the re-chargeable cards, when the cards are returned at the end of your stay, we will refund you the money.

Portes du Soleil

Morzine Portes du Soleil lift pass prices

Morzine and Les Gets ONLY

We do not recommend this pass for guests at Chalet La Roche or L’isiere as one would have to then take a bus everyday to get to this separate ski area.

Morzine and Lez Gets Lift pass prcies

Avoriaz ONLY

The Avoiraz only pass can only be brought for a maximum of 2 days at a time. The Avoiraz only pass costs €81.50 for 2 days, which would therefore be €244.50 for the week. Which is only 5% less than the full area pass however only gives you access to 10% off the available pistes (70km instead of 650km).

Avoriaz Lift Pass Prices

Ski hire in Morzine should be booked in advance and can be done at ski-mobile’s website don’t forget to mention Skiology to get 20% discount.

Ski Mobile offers an amazing service whereby the ski-hire comes to you! Pre-order online, then Ski Mobile delivers the skis/boards to the chalet and fits them there and then for you, in the comfort of their mobile ski shop. Once again we have fully researched all the options and found Ski Mobile to offer best value for money.

Adult skis and snowboards, boots and poles (including 20% discount)

Adult Ski Hire Morzine

Children skis, boots and poles (including 20% discount)

Child Ski hire Morzine

 

Ski lessons in Les Carroz
Les Carroz is a small resort and we find the ski schools here to be very reasonable. We have a great relationship with ESF and ESI who have some excellent English speaking instructors.

For private lessons we recommend ESF, see if you can request Nico, Yohanne, or Borris (all very popular with our repeat guests).

For ski school we recommend ESI since ski school starts on a monday here rather Sunday at ESF.

More information and up to date prices on the website links below:

www.esf-lescarroz.com and at www.nouvelledimension.com .

Ski lessons for La Roche & L’Isiere
If you are staying in our Prodain chalets – La Roche or L’Isiere, we would advise to take your lessons in Avoriaz as this is closest to the chalets. There is a list of the ski schools available here

We have had previous guests recommend Evoultion2, Avoriaz Alpine Ski School and Esf-avoriaz.

CHILDREN UNDER 4
If you have children under the age of 4 you can use the “The children’s village – Avoriaz” . The children’s village is accessed by the Prodain cable car, then a chair lift or as one of our guests recommends a horse and cart taxi instead of the chair lift!

www.village-des-enfants.com/index_uk.php

Ski lessons for chalet George & Grand Sapin
If you are staying in either of our town centre chalets, you have lots of options for ski school or private lessons all listed here

Previous guests have recommended Easytoride for ski school and Billski for private lessons.

CHILDREN OVER 4 YEARS OLD
The snow school was developed especially for British children wanting to learn winter sports, with groups of maximum 4 pupils they are a popular choice, the snow school.

Snowboard specific schools

Both Mint and Real snow boarding come highly recommend by previous guests.

Jack Frosts private child care (in chalet)

How much is childcare in Morzine

Cheeky Monkeys private child care (in chalet)

Childcare Prices for Ski - Cheeky Monkey Morzine

Child care is such a personal thing. These prices are intended as a guideline to help you budget for your holiday … all of a sudden bringing Grandma along sounds like a good plan!

To get a child specific quote please contact Jack Frosts and Cheeky monkeys

Well the brothers would not choose a place with no night life ! To be honest – we find it perfect!
What time do the lifts open?

The closest lift to the Morzine chalet la Roche and Morzine chalet L’Isiere (the Prodain) is open for skiers daily from 08.45 until 17.45 HOWEVER pedestrians can access from 07:00 with midnight closing on Friday and Saturday, a 22:00 closing on Sunday and a 21:00 closing through the week.The closest lift to Morzine town centre chalet George opens at 08:45

Can you get our lift pass for us?

In both resorts we can save you time and pick the lift pass up for you (we can use the Tour Operators’ queue and then have the passes waiting for you when you get into resort) We can also reuse hands free passes saving you 3 euros, not much but enough for a beer / vin chaud.

Passes ordered through Skiology have to be paid for in cash on the second ski day of the holiday.

What is a shared transfer?

All transfers are door to door
The maximum waiting time for a customer having met the Ski-Lifts representative in the arrivals hall is 45 minutes.
Pick up times for departures are between 3 to 4 hours before the scheduled flight departure time (3.5 to 4.5 for Avoriaz).
These rules only apply for flights between 09:00 & 21:00, outside of these times, the maximum waiting time at the airport increases to 1.5 hours and the pick up time window changes to 3 to 5 hours before the flight time (3.5 to 5.5 for Avoriaz).

All shared transfers involve sharing a vehicle with other customers who have similar flight times and are going to the same, or a nearby resort.

A Shared Transfer may involve a short amount of time waiting at the airport for other customers. The rules defining the waiting time for the different types of shared transfers are described below. However, in all cases if a flight is delayed by more than one-hour then the customer will have to wait for the next available transfer, which could be on the next day if no further shared transfers are available.

Pick-up times for departures are set by Ski-Lifts and they will send an SMS message the day before they are due to leave with their exact pick up time. If the pick up time is within the allowed time window (described below) then these are not flexible and cannot be changed – if a customer wishes to choose their pick up time, they must book a Private Transfer.

These are the different areas of Geneva Airport, where Shared Transfers are on offer this season and some of the key rules that relate to each (a full break down of Terms & Conditions can also be found at http://www.ski-lifts.com/AdditionalInformation/Terms.aspx)

 

Morzine

Morzine

Les Carroz

Les Carroz

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